Cancellation & Refunds
Policy.
Semi-Privates and other volleyball training
- No refunds. Payments for all sessions (including private or group bookings) are non-refundable. This allows us to reserve your spot and maintain fairness in scheduling.
- Credits for missed or cancelled sessions. Cancellations should be avoided at all cost. However, if you need to cancel or reschedule, we require a minimum of 72 hours’ notice. With sufficient notice, your spot may be filled via the waitlist and your session can be credited for future use.
- Late cancellations or no-shows. If you miss a session or cancel with less than the required notice, the session is considered forfeited and cannot be credited.
- How to use your credit. Credits can be applied to any future session or package of similar value.
Personalized Life Coaching
- No refunds. All coaching sessions and packages are non-refundable. This policy supports the depth and seriousness of the coaching process.
- Commitment over convenience. Choosing to work together means entering a process that may at times feel challenging. That discomfort is often part of real, lasting change — not a reason to withdraw.
- Personal responsibility. Coaching is a co-created journey. Your results are directly linked to your level of commitment, honesty, and willingness to engage. The work only works if you do.
- No exit option by refund. Providing a refund option can unintentionally offer an “escape hatch” when discomfort arises. This limits the potential for true growth. As such, there is no avenue for refunds once coaching begins.
- Discovery call offered. To ensure that this commitment is the right path for you, a complimentary discovery call is provided before you book. This is your opportunity to ask questions, feel into the coaching relationship, and decide if this is the right fit.